Mike • a year ago
Quite pleased with personal touch flooring. I stumbled upon them through google search, and I'm glad I did. Joe did a very thorough examination when i called him for a quote, getting on his hands and knees and looking at all crevices and joints. Joe spent i think close to an hour examining a relatively small square footage, on a saturday, seemed very knowledgable,and was easy to talk to. At that point I could tell he was detail oriented and my initial (and ultimately overall) impression was that he really cared about what was best for my situation. Joe and joe installed vinyl plank flooring in my office building and it looks great! Hard working, professional, and a genuinely nice person to work with. Thank you!
Joan O'Neill • 3 years ago
Personal Touch is great place for all you flooring needs. I have had hardwood flooding installed, ceramic bathroom tiling, and most recently carpeting. They are courteous, responsible, and very professional. The installation is prompt, quick, and neat. Their prices are great and the quality cannot be beat. I highly recommend this family run business. You won't be sorry!
Neal • 7 months ago
We needed to have our kitchen floor replaced. The job involved ripping two sub floors and two vinyl floors up, then putting down a new sub floor and vinyl floor. It was more than I wanted to handle. We thought about going to Home Depot or Lowes, but realizing they sub contract their work, we felt it was better to go to someone else. So we looked for places nearby and found Personal Touch in Poughkeepsie. Joe's wife was there and she could not have been more friendly or helpful. We knew right away that we'd definitely hire them to do the job. We picked out the type floor we wanted, and she even let us take home samples for comparison.
Since we were doing the kitchen, we decided to ask for an estimate for our bathroom as well. Joe came out and took the measurements, and the next day we were given the price for both. It was very reasonable, considering the scope of the work.
Joe and his son came and did the job.They were prompt, they were neat, they were fast, and they did a fabulous job. We could not be more pleased.
If you want to use a place such as Home Depot or Lowes for a job like this, you might get someone as good as Joe and his son. But you might not, too.
So, my advice is go see these folks if you need flooring. I believe you'll be as impressed as my wife and I were and you won't be sorry if you have them do the work. After all, it's their business and their reputation. I think that makes a big difference and I believe you will, too.
Thank you Personal Touch and it was a pleasure doing business with you!!
Tony C • 10 months ago
Personal Touch is the place to go for professional services - Joe and Joe were on time, the job was done in 2-days with removal of our old rug and sub-flooring. These guys are responsible and very professional and we will have extra flooring put down because of them and their work ethics.
Ginny Rigillo • 10 months ago
I would recommend joe to anyone who is looking for quality products and workmanship.i had hard wood floors installed on my whole first level of my home. At end of job they cleaned up as if it was there own home. They are very friendly. It just was an amazing experience thank you joe and Joe jr?
Alice B. • a year ago
Approximate Cost: $3,500.00
Description Of Work: Installed new carpet in the dining room, living room, up the stairs, in the upper hall way and one bedroom. Also removed the old carpet and padding.
Member Comments: The best experience of this type, that I have ever had. I have lived in this house since '64, and had many experiences with flooring people.... some good some very undesirable. It took me a long time to realize that the difference between an excellent job, and a "don't care" job, is who does the installation. Most carpet and flooring companies, do not have the installers on their payroll, but hire from a pool of available installers. You take your chances as to what kind of job you will get. This company is owned by a father and son, and they do all the installation themselves. Have been in business for 27 years.
I knew they would be excellent as my daughter used them for carpet installation also, and I trust Angie's List. From the moment they came to my house to measure for the estimate, I could tell by their manner that they were all business, but friendly, and trying to do the best for the customer. Most of their business is "word of mouth" as they don't need to advertise. That tells you something right there.
They arrived on time.... did a wonderful job all the way.... cleaned up as they went along, and left me singing a happy song. A new and beautiful carpet at last.... expertly done, all the way. The old one was 17 years old, but I dreaded the experience, till I found this company.
- Alice B. from (Angies List) A+
Vicky • a year ago
Just had Personal Touch Flooring install hardware floors in a great room. They helped with every aspect - choosing hardwood in my price range, came out to my house with samples, and recommended color and width. Installation was fast and flawless. Will definitely use them in the future!
Vicky and Mike W., Hopewell Junction
Paul • 2 years ago
Personal Touch Flooring just installed carpet in my home and they did a great job! Very professional, courteous and fast !!
Dan Brown • 2 years ago
I just took advantage of a sale price on wool carpet and redid our rental apartment. Everyone at Personal Touch was involved: Heather, then Joe, then Debbie and then Joe again and Joe Jr. for the installation. Everyone at Personal Touch was helpful, courteous and above all, professional. The carpet was installed on time, it looks great, and I'm a 'happy camper.'
Dan Brown, Amenia
Ben Lotto • 2 years ago
We had a great experience with Personal Touch. We needed flooring for a sunroom that is on a deck (so the floor is slightly flexible) and unheated (so there's a good amount of temperature variation). Personal Touch helped us choose flooring that would work in these tricky conditions. The installation was flawless and quick. We will likely go back for our next flooring project!
Joe & Julie T. • 3 years ago
We recently had our kitchen and dining room floor tiled by Personal Touch. Joe and Joe Jr. are extremely professional, skilled and did a fantastic job. We would definitely recommend Personal Touch. The Kitchen & Dining room looks amazing and we are extremely satisfied beyond our expectations.
Regards, Joe & Julie T.
TD from Pleasant Valley • 3 years ago
Personal Touch Flooring has done all of my floors in my house over the years. I have
hardwood in most rooms and wall to wall carpeting in one small area. Joe and Debbie are the best. I trust them and Joe does great work. I highly recommend them to friends and neighbors. In fact, Joe installed my neighbor's wood floors, and when they relocated to the Adirondacks, Joe went north to do the floors in their new house too! We are happy customers.
TD from Pleasant Valley
Rob and Nicole • 3 years ago
Debbie was very helpful in the selection process. Joe was present with his son to do the
installation. They were careful, courteous, informed, and did an excellent job installing our new vinyl flooring. Our kitchen looks great.
Rob and Nicole
Barbara Mercatante • 3 years ago
Thank you all at Personal Touch for that personal touch you provided from start to finish!!
Joe has transformed my family room from a boring TV room into a warm and inviting gathering room for family and friends. With Debbie's expertise and guidance, I selected LinkWerks flooring and know I made the right decision.
I am a nurse and it is very hard for me to get days off. Joe was able to accomodate me
when my schedule changed. Joe and his team were quick, quiet and efficient. They are masters at their profession. I love my new floor and look forward to having more work done in the future.
Louise Vargas • 3 years ago
I just wanted to share the wonderful experience we have had with Joe, Debbie and the team of workers,(Joe and Tom). They show the utmost respect and care for your home as they transform the floors into works of art. I have had hardwood, tile and vinyl flooring done by them. What a magnificant job. They prep the site (lay rugs down so not to dirty your present flooring) and when done at the end of the day you wouldn't know they were there. Even when they put the hardwood floors in, they did the very best possible to leave the site as clean as you can. Considering it is not an easy site to keep clean with the cutting of wood. Highly recommend them for any flooring project.
Steve • 3 years ago
Dear Personal Touch, thank you for installing our beautiful new hardwood floors.Our upstairs looks great! We don't miss the ugly light greencarpet that was there for 17 years. We appreciate the extra effort in making sure everything was done right, and staying late to finish the whole job.. We would highly recommend Personal Touch Flooring, to friends and family who plan to have flooring work done in the future.
Regards, Steve and Ellen M.
Teresa Sutton • 3 years ago
Dear Personal Touch Flooring:
I grew up in a beautiful, old house that was rich with detail. I was never able to afford, and will never be able to afford a house like that.My home was built with bottom of the line materials throughout. I really missed the feel of that lovely home of my childhood. Four years ago I stopped into your store on a lark; I was drawn in by your sign, "we only look expensive." Five projects later I can say that your slogan is an understatement. Your prices beat all of the local home improvement centers, but more importantly, your workmanship is leaps and bounds above theirs. Your attention to detail and your insistence on perfection is unparalleled.
That is what I like about family business that cares about its name. My most recent project – an artisan carpet for my entrance stairway - is amazing. The steps are so soft and luxurious – I feel like I’m in a mansion. Thank you for paying special attention to the stairway moulding and caulking the separation that would have been very conspicuous otherwise. As always your attention to the tiniest details makes all the difference. You care about how a project looks and make sure it is done correctly so it will last forever.
The entrance to my home is now fantastic. The new carpet on the stairway coupled with the first job you did for me – ripping out the old threadbare rug form the living room and hallway and replacing it with a beautiful leather-toned oak plank floor – makes my home look brand new. The upgrades make it a top of the line home. The lovely carpet that you installed in my daughter’s bedroom isrich, thick, plush and warm. The moulding is varnished exactly like she wanted it.
The wide-planked hardwood floor in my bedroom is also gorgeous. Your attention to the placement of the individual boards based on their grain markings and shadings created a visual appeal and beauty far beyond my expectations. The satin you chose for the moulding matches the tones in the floor absolutely perfect. I can’t believe how beautiful my bedroom looks now!
The subway tile with decorative edge on my bathroom walls is also remarkable. I get many compliments on the tile job. You have absolutely transformed my home from an ugly duckling into a beautiful swan. You brought it form the bottom of the line to the top of the line with attention to all the details that give it a rich look that makes me feel as if
I’m living again my childhood home. Thank you! You are the BEST!
Sean • 3 years ago
Dear Joe and Debbie,
Just before the New Year, I stopped by your shop on a whim – I had been having problems with a hardwood floor installed by another contractor. Without question, Joe stopped by my house later that day to investigate the culprit of the lifting boards.
Two hours later, you determined we had an ongoing leak from a fridge that had not been installed properly. Your patience, professionalism and determination convinced my husband and I that if we could get this fixed – Personal Touch Flooring would be the ones to do the job.
Your guidance through the insurance process, patience with our questions, and availability during this whole process of fixing our floors is truly unbelievable this day in age. We felt almost instantly that we were dealing with true friends that sincerely cared about how we were going to fix our mess. You guys are unbelievably wonderful!
I would never move forward with another flooring project (and we have some that need to be done!) without you. Your professionalism, pricing, and personalization of the job was unsurpassable. We look forward to someday working with you again.
Thank you all for being YOU!
Sean and Becca K.
Dluca5 • 3 years ago
I recently had laminate flooring installed and would like to say what a wonderful job was done. Everything was so professional, neat and friendly. I would recommend you very highly.
Angelo • 8 days ago
Joe and Joe,Jr. installed tile for us recently and we are very pleased with their work. They did a superb and professional job. They are good, reliable, hardworking people and I highly recommend them.
Don • 6 months ago
Dear Personal Touch,
Thank you for the excellent service, advice and installation of our flooring.
Debbie, you were excellent in offering advice on selection of the whole house hardwood and tile for the laundry room. We had shopped at several local stores before going to Personal Touch and clearly Debbie was the most helpful.
Joe Sr. came out to measure, inspect and offer installation planning. You were right on time and also very helpful in suggesting ideas for install.
Joe Sr. and Joe Jr. you performed all the removal of the previous flooring and installation of the new floors. You were here when you said you would be and were neat, clean, careful and excellent mechanics.
We couldn't be more pleased with the results. We would highly recommend you all to anyone who appreciates helpful friendly service, top quality materials and craftsmanship at reasonable prices.
Margaret and Don Goerlitz
Jeff and Donna • a year ago
Had our damaged living room and basement carpets done by Personal Touch.
A great decision...Joe and family are a professional outfit. Total attention to detail and the price was great also! I like dealing with a family run business.
Loyal Customer • 3 years ago
Dear Personal Touch Flooring,
Thank you for all the beautiful floors that installed in my old house and looking forward to the new ones in my new home. Your products that were in my old house even looked good after an unfortunate flooding. I’m excited about the new floors coming up at the end of March!!
Thank you, Your Loyal Customer
J. & J. M. • 3 years ago
Dear Joe and Debbie,
This is just a little note to say thank you very much for a beautiful job that was done on our hardwood floor. It all started with Debbie's help. She was so sincere and patient with us while picking out just the right floor for our needs. Joes, what a job you did! The care that you took with our floor made us feel as if you were doing your own. We are extremely happy, and we can't wait for the rest of the house to be done.
Thanks, again, for a wonderful job and for all the times you made yourselves available for our questions and concerns.
Very truly yours,
J. & J. M.
Fernanda W • 3 years ago
We are writing this letter to express our sincere thanks for installing such a beautiful tile floor in the kitchen and dining room. We were impressed with the operation of your entire business. We were helped promptly every time we came to your showroom, and the entire job process was explained entirely leaving no unanswered questions or concerns. You kept every appointment as scheduled and ON TIME. It is difficult to find any business that is able/willing to do a perfect job with the efficiency of yours.
Christopher & Fernanda W.
Elana H • 3 years ago
Dear Everyone at Personal
Touch Flooring, Thank you for our beautiful new floor. Our dining room and kitchen look fantastic! Gone is the green shag carpeting and brown linoleum from the previous century-in their place is a floor that looks like it's always been there and we are sure to enjoy it for years to come. We will highly recommend Personal Touch Flooring, to any of our friends and family who may consider having flooring work done in the future and you may consider us customers for life!
Elana H. & Andy T.
GennyT • 3 years ago
Dear Personal Touch.
We wanted to let you know how wonderful your flooring has made our home. The Mannington kitchen has completely transformed it. Now our cabinets, counters & walls pull together a single picture! All in all we wanted to "thank you" for such excellent service and selection. And Joe and crew are magicians-they made the flooring look like it was always here.
Genny & Bill T.
Sandip2365 • 3 years ago
I like to say what a wonderful job was done. Everything was soprofessional, neat and friendly. I would recommend you very highly.